Your Organization’s Policies Are Preventing Outlook? [Fixed]

Ariel Mu
4 min readMay 5, 2022

According to user reports, the “Your organization’s policies are preventing Outlook” error mainly occurs when trying to open a hyperlink within the program. The error message may vary in different versions of Outlook.

For example, you may receive the “ This operation has been canceled due to restrictions “ error on Outlook 2007 & 2010. However, on the later versions like Outlook 2013 & 2016, you may receive the “Your organization’s policies are preventing Outlook 2016 Windows 10” error.

What causes the hyperlinks not working in Outlook? The issue often occurs when you are not using default browsers to open the hyperlink. In addition, improper IE settings and some other factors can trigger the problem as well.

Fix 1. Set Internet Explorer as a Windows Feature

To fix the “Outlook your organization’s policies are preventing” issue, make sure that the Internet Explorer is set as a Windows feature. Here’s how to do that:

Step 2. Change the View by type to Large icons and select Programs and Features.

Step 3. Click on Turn Windows features on or off from the left pane.

Once done, restart your computer and check if the “Outlook your organization’s policies are preventing us from completing this action for you” error persists.

Fix 2. Set Internet Explorer/Microsoft Edge and Outlook as Default Programs

As mentioned above, the “hyperlinks not working in Outlook” problem can happen when you’re not using the default browsers. To fix it, you can try setting IE/Microsoft Edge and Outlook as default programs.

Step 1. Open Control Panel again like Step 1 in Fix 1, and then select Default Programs and click on S et your default programs.

Now, reboot your computer and see if the “Your organization’s policies are preventing Outlook” error disappears.

Fix 3. Reset IE Settings and Internet Zone to Default

Some other users reported that the “Your organization’s policies are preventing Outlook 2016 Windows 10” problem can be resolved by resetting the Internet Zone and IE settings. Let’s have a try.

Step 1. Launch Internet Explorer from the Windows Start menu, and then click the Settings (Geared-shape) icon from the top right corner and select Internet Options.

Fix 4. Reset Microsoft Edge to Default

If you encounter the “Your organization’s policies are preventing Outlook 2016 Windows 10” issue when using Microsoft Edge, you may try resetting the browser to default. For that:

Step 1. Press the Win + I keys to open Windows Settings and go to Apps.

Step 2. In Apps & features, select Microsoft Edge and click Advanced options below it.

Once done, relaunch the browser and see if the “Outlook your organization’s policies are preventing” error persists.

Fix 5. Check the HTML File Association via Registry Editor

If none of the above methods work for the issue, you can try making some changes to the Windows registry. Before you do, make sure that you create a system restore point or back up your registry in case anything goes wrong.

Step 1. Press the Win + R keys to open the Run dialog box, and then type regedit in it and hit Enter.

Step 2. In the Registry Editor window, go to the following path via the left navigation bar.

Computer\HKEY_CLASSES_ROOT\.html

Step 3. Double click the Default DWORD key and set its Value data to htmlfile (case-sensitive), and click on OK to save the change. After that, restart your computer and check if the “hyperlinks not working in Outlook” problem is resolved.

ABOUT THE AUTHOR

Position: Columnist

Ariel is an enthusiastic IT columnist focusing on partition management, data recovery, and Windows issues. She has helped users fix various problems like PS4 corrupted disk, unexpected store exception error, the green screen of death error, etc. If you are searching for methods to optimize your storage device and restore lost data from different storage devices, then Ariel can provide reliable solutions for these issues.

Originally published at https://www.partitionwizard.com on May 5, 2022.

--

--