How to Fix HDCP Error Detected & Error Code 020 on Roku? [3 Ways]

What Causes the HDCP Error Roku

After analyzing many user reports and posts, we find the Roku HDCP error can be caused by different factors. If your streaming device or cable is not compatible with the HDCP protocol, then the go.roku.com/hdcphelp error code 020 may occur.

How to Fix the Roku HDCP Error

There are 3 applicable ways to fix the Roku error 020. You can try all of them in order or choose one based on your situation.

# 1. Restart Your Roku Device and TV

The first and simplest solution is to restart your Roku device and TV. By doing so, a temporary communication glitch can be solved. Now, you can restart the devices by following the guide below.

  1. Power off your TV and unplug the Power cord from the power source.
  2. Unplug the power cord to the Roku device.
  3. Wait for at least 3
  4. Screw both ends of the HDMI cable to the Roku device and the TV again.
  5. Re-plug both TV and Roku to the power source and power in your devices. Once powered on, you can see if the HDCP error Roku still occurs. If it still doesn’t work, repeat Step 1 to Step 6, but at step 6, you should power on your TV firstly, and once powered on, then power on the Roku device and check if the Roku error 020 disappears.

# 2. Disable the Display Refresh Rate

If the Display Refresh Rate of your Roku device is not compatible with the TV, you may receive the HDCP error Roku message. This situation often appears on the 4K supported Roku devices. To get rid of the error, you can disable the Display Refresh Rate.

# 3. Reconfigure the Display Type in the Roku Settings

Sometimes the HDCP error Roku 020 can occur if the Display Type in the Roku settings is not configured properly. In this case, you can try setting it to the auto-detect type. Before proceeding, restart your Roku device as we explained in the first solution.

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